Shipping & Returns
Returns & Exchange Policy
At Ace Containers Supply (Pty) Ltd, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.
To qualify for a return or exchange, products must be returned in their original condition, unused, and with all original documentation and packaging where applicable.
Please note that return transportation and shipping costs are the responsibility of the customer unless the product received is defective, damaged, or incorrect due to our error.
Once the returned item has been inspected and approved, we will process the refund or exchange as quickly as possible. Refunds will be issued using the original payment method where applicable.
If you have any questions regarding our Returns & Exchange Policy, please contact our customer service team. We are committed to providing professional support and ensuring a positive experience with Ace Containers Supply (Pty) Ltd.